M&M Candles and More

Privacy Policy for M&M Candles

1. Introduction

At M&M Candles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By using our website https://mandmcandles.com or making a purchase, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information

2.2 Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Browsing behavior
  • Cookies and tracking technologies

3. How We Collect Information

  • When you create an account
  • During the checkout process
  • Through website interactions
  • Via customer service communications
  • Through cookies and similar tracking technologies

4. Use of Your Information

  • Process and fulfill your orders
  • Communicate about your purchases
  • Provide customer support
  • Detect and prevent fraud

5. Information Sharing

5.1 Third-Party Service Providers

We may share your information with:

  • Payment processors (RazorPay)
  • Shipping and delivery services (ShipRocket)

5.2 Legal Requirements

We may disclose your information if required by law or to protect our rights.

6. Data Security

  • Implement industry-standard security measures
  • Use encryption for sensitive data
  • Restrict access to personal information
  • Regularly review and update security protocols

Despite our efforts, no method of transmission over the Internet is 100% secure.

7. Your Rights

  • Access your personal information
  • Request correction of your data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

8. Cookies and Tracking

We use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content
  • Remember your preferences

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to Privacy Policy

  • We may update this policy periodically
  • Changes will be posted on this page
  • Continued use of our services implies acceptance of changes

11. Contact Us

For any privacy-related questions or concerns email us at:info@mandmcandles.com