M&M Candles - No Returns, Replacements, or Refunds Policy
Overview
Due to the handcrafted and personal nature of our candle products, M&M Candles maintains a strict no returns, no replacements, and no refunds policy. All sales are final.
Policy Details
No Returns
- We do not accept returns of any products under any circumstances
- Once an order leaves our facility, it cannot be sent back for credit or exchange
- This policy applies to both online and in-store purchases
No Replacements
- Products cannot be exchanged or replaced, even if unused
- This includes items received as gifts
- We do not offer size, scent, or color exchanges
No Refunds
- All purchases are final and non-refundable
- We cannot issue refunds for:
- Change of mind
- Incorrect scent selection
- Allergic reactions
- Shipping delays
- Product appearance variations
Important Notes
Product Variations
- Each candle is handcrafted and unique
- Minor variations in color, pattern, and scent intensity are natural and not considered defects
- Photos on our website are representative but may vary slightly from the final product
Customer Responsibility
By making a purchase from M&M Candles, customers acknowledge and agree to this no returns, no replacements, and no refunds policy. We encourage all customers to:
- Carefully review product descriptions
- Double-check scent selections
- Verify shipping addresses
- Read all product care instructions